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Refund and Return Policy

S & T Asia Staff Company Limited is committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

1. Returns

  • Goods can be returned within 14 days from the date you received them.
  • Items must be unused, in their original packaging, and in the same condition as when they were received.
  • To initiate a return, please contact our customer service at info@stuffromasia.com with your order details and reason for return.

2. Non-Returnable Items

  • Certain items may not be eligible for return due to hygiene or other reasons. These include:
    • Perishable goods
    • Personal care items
    • Customized or personalized products

3. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
  • Shipping costs are non-refundable.

4. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@stuffromasia.com for further instructions.

5. Shipping for Returns

  • You will be responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service to ensure your returned item reaches us safely.

For any further assistance, please don’t hesitate to contact our support team at info@stuffromasia.com

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